The app that offers security to citizens in a simple and effective way.


Identify problems in traditional security services and create a more functional system.

To offer better security solutions for people in their homes, shortening distances and making communication and dialogue with security forces immediate in the event of a break-in or burglary.



User-centred research, service design, apps and digital product design

During the design process of the digital product, we defined the journeys of both user profiles and designed a UX that allows us to solve all the security management problems present in existing products on the market.



An application with a usability and effectiveness that transforms the concept of personal security.

The solution allows the user to add household profiles, send alerts to the nearest law enforcement agencies. The authorities, for their part, can adapt the intervention protocol as appropriate and, at the same time, connect with the affected user for further information.

No items found.
No items found.

The methodology of the project consists of a service design phase in which we analysed the public and private products and services that currently exist to respond to the growing problems of theft and lack of security in the home. Once the gaps of opportunity and the levers of differentiation were identified, we devised a new service with a dual user in mind: the citizen and the local police force.  

The result is a product that shortens distances and time between citizens, municipalities and law enforcement agencies.  

In this way, we can resolve incidents in real time, without friction and providing the necessary information at all times to avoid physical and material damage as much as possible. Finally, we generated a modern UI design, accessible to all age profiles, which prioritised speed of use and ease of understanding and visualisation of content.


Digital Product Design (UX/UI)
Software development
User research
Service design
Design systems
Digital product

UCR Focus

Placing the user at the centre of the project

Service Design

Thinking about user safety

Design Sprints

Methodology based on short, intense challenges

2 apps

Design of two interconnected applications

Big Data

Analytical management of theft incidents

Share your challenges with us and let's transform the world through design, together.

The time to change the world is now.

On behalf of LUCID PRODUCT DESIGN AGENCY, S. L., owner of the web domain and in accordance with the provisions of the General Data Protection Regulation (EU 1679/2016) we inform you that process the data you provide in this form in order to be able to make your request for information effective. The data provided will be retained while your request is being processed and a response is provided to you. You have the right to obtain confirmation as to whether we at LUCID PRODUCT DESIGN AGENCY, S. L. are processing your personal data and therefore you have the right to access your personal data, rectify any inaccuracies or request its deletion when it is no longer necessary.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Other cases that may interest you

Visit us at

Find an office near you
Subscribe to the newsletter for our approach to current trends.
Done! You are already on the list
Oops! Something went wrong while submitting the form.
<    >